Success stories

There are possibly hundreds of success stories that we could publish but we have included just 3 which we believe typify the ability of QIAS to lead the way and do whatever it takes to ensure success for our clients.

The first success story demonstrates our ability to lead the way in Integrated Management Systems and Certification.

The second success story demonstrates our ability to continually deliver value for money, even to the most prudent and demanding clients.

The third success story demonstrates our determination to do whatever is necessary to ensure that our clients achieve what most believe to be impossible.

Integrated QHSE Management Systems

In 2002 and 2003 QIAS led the development and implementation of an integrated management system (Quality, Health and Safety and Environmental Management Systems), at 5 locations across Victoria, Western Australia and the Northern Territory for a division of a large national transport organisation.

By June 30th 2003 each location had undergone successful certification audits (at all locations) and achieved certification to each of the following standards:-

  • AS/NZS 4801:2001 – Occupational Health and Safety
  • AS/NZS ISO 9001:2000 – Quality
  • AS/NZS ISO 14001:1996 – Environmental


The certification auditors believed that history was made in February 2003 when the Victorian locations became the first Australian organisation to be recommended for certification to all 3 standards at one audit.

Certification to AS/NZS ISO 9001 and Ongoing Assistance

In late 1996 QIAS was contacted by a Perth based organisation with around 25 employees and asked to provide guidance in the development and implementation of its management system with two primary objectives:-

  • Improve productivity
  • Achieve certification to AS/NZS ISO 9001

The Managing Director wanted the project to be managed by company employees for logical reasons:-

  • Keep consulting fees to a minimum
  • 'Company employees understand the business better than an outsider.'


Very quickly the Managing Director recognised our capabilities and the value in utilising more of our services.  By early 1997 he had requested that we take on the role of managing the project.

Both of the primary objectives were achieved by October 1997.

In the following years the organisation has expanded to around 60 employees and has offices in New South Wales, Queensland, South Australia and Victoria as well as in Western Australia.

QIAS are still commissioned to provide advice and auditing services at all locations on a regular basis.  The Managing Director continues to see greater value to utilise our services, rather than giving additional duties and responsibilities to existing employees.

Certification to AS/NZS ISO 9001 achieved in record time

On 3rd January 2001 QIAS was contacted by a lending organization employing around 30 people.  This organisation needed to achieve certification to AS/NZS ISO 9001 by 24th February 2001 or they would lose their prime contract to provide loans on behalf of their client.

Before January 2001 no work whatsoever had been done by the organisation to develop and implement most of the systems necessary for certification.

QIAS had been highly recommended as “One of the only organisations that could help them achieve certification in the timeframe required”.

Our first meeting with representatives from the organisation took place on 19th January 2001.  That organisation successfully underwent its certification audit on 22nd and 23rd February 2001.

All required systems had been developed/documented and effectively implemented in 35 days.


The organisation retained its contract.

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